ELITE SUPPORT

Velocity Truck Centres is the largest DTNA certified Elite Support Dealer in Western Canada.

Elite Support is a comprehensive network of dealers that are trained and certified to provide the highest level of knowledge, professionalism and service in the trucking industry. It’s built around the idea that professional drivers work hard, and their service network should too.

Elite Support certified dealers offer you a superior experience, in a consistent manner, at a good value, as verified by the customer.

All of our Canadian dealerships are either fully certified and are in good standing or working on full certification and follow Elite Support criteria which means that no matter where you take your vehicle, you can trust that our technicians and staff will provide you with the highest support.

OFFERING YOU A SUPERIOR EXPERIENCE,
IN A CONSISTENT MANNER, AT A GOOD VALUE,
AS VERIFIED BY THE CUSTOMER.

ELEMENTS OF ELITE SUPPORT STORES:

Annual Elite Support review and renewal required.
Continually tracking throughput times and continuing to drive improvements, supporting our customers.
Heavily invested in technician and customer training with 2 full time trainers
Fully Certified technicians
Customer Support and Customer Uptime Managers
Regular & preventative maintenance programs
Express Assessment for rapid diagnostics to help you make an informed business decision.
Express Repair to make quick repairs a priority and reduce downtime.
Uses best practices to ensure that you have the fastest possible turnaround time.
Stock the most critical repair parts by using regularly updated, locally customized stocking lists.